Vlad
Zendesk Help Center developer - wladan@gmail.com
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Total activity260
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Last activity
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Member since
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Votes16
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Activity overview
Latest activity by Vlad-
Vlad commented,
I still need this :)
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Vlad commented,
Is there any way to pull related articles via ZD API? I need related article IDs in the help center DOM to take their section names. 💁🏻
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Vlad commented,
Hey Katie, this should be what you are looking for. Using this liquid HTML, you can easily add a class to the current article from a list. class="{{#is id ../article.id}}current-article{{/is}}"
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Vlad commented,
"Working with the default messaging response"- can a description field be added for "Response outside of business hours"? It seems essential to me.
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Vlad commented,
Even if there is not option for avatar change, this can be custom-coded using javascript.
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Vlad commented,
My client has this issue, any ETA?
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Vlad commented,
Hey David, last part of your code should be "test_email_dc_on_hc"}}); Instead of "dc.test_email_dc_on_hc"}});
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Vlad commented,
Hey David, DC format should be in format:{{dc "dc-name-here"}}
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Vlad commented,
Yes, frontend dev would be needed.
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Vlad commented,
Zoe Goble Syd Stahler just working on my client's help center and found it IS possible to sort articles by position, regardless if some of them are promoted articles or not. You can do that using Z...