When using a custom date field as a trigger condition, what does "is within the previous" and "is within the next" do?

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  • Sergio Anarte

    Hi James,

    How can we reproduce the next escenario within a trigger condition?

    Scenario: Trigger should be executed when a custom field contains the current date (i.e. today)

    - Custom Date field is within the next 0 days.

    We can't make it work, is there any workaround?

    Thank you.

  • Andrew Mills

    Just to confirm, this is a trigger.. so you are updating the ticket yourself and want the trigger to fire when you submit it? As opposed to an automation that runs when the conditions are met. Is that correct?


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