Managing payments

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7 Comments

  • HBG

    Hey Lisa Kelly,

    Is there any payment method other than Credit or debit card or PayPal.? Compare wire transfers?

    0
  • Devan - Community Manager
    Zendesk Community Team

    Hello HBG,

    Wire transfers are one of the many ways payments can be processed and managed. The article below goes into more detail on the specifics of how wire transfers work. 

    Managing invoices

    Best regards. 

    0
  • Henrique Drumond

    Hello! How can I change the payment method when I no longer have access to the account? Tks! HD

    1
  • HBG

    Hello Devan,

    I am your customer. The website is: hkhbg.zendesk.com. Due to the unsuccessful deduction, I have deducted a fee and cannot use it now. I also hope that you can help me deal with it and deduct the payment as soon as possible. Thank you.

    0
  • Devan - Community Manager
    Zendesk Community Team

    Hello @HBG,

    It seems that you currently have a ticket with Advocacy on this matter awaiting a response. If you could please respond to this ticket one of our trained specialists would be happy to assist you.

    Best regards. 

    -2
  • HBG

    Hello Devan - Community Manager:

    Thank you,

    I hope to help deduct the fee and activate as soon as possible so that we can use it normally.

    Thank you.

    0
  • Brett Bowser
    Zendesk Community Team

    Hey Wong,

    There are no disadvantages if you pay by debit card. You'll just want to make sure you have sufficient funds when the new billing cycle kicks in.

    Cheers!

    0

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