Managing payments

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5 Comments

  • StuartShulman
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    The interface for changing the number of agents and making a payment is and has been broken for some time.

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  • Devan - Community Manager
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    Hello StuartShulman,

    I appreciate you letting us know about this issue within the payment field. I've gone ahead and opened a ticket on your behalf, so one of our advocates can look into this bug and assist you with any payment issues you need to be resolved. 

    Best regards. 

    2
  • StuartShulman
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    Now you have deleted our support site.

     

    Your bot-driven AI support is terrible.

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  • StuartShulman
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    So no customer support was given and you have taken our site offline with a live ticket 11 days old.

     

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  • Brett - Community Manager
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    Hey Stuart,

    Sorry to hear your experiencing issues with accessing your account! I see you have a ticket open with our Finance team related to this. I'm going to reach out to their team to see if they can follow-up with you regarding this issue.

    Cheers!

    0

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