Sending bulk email messages

You can use the views provided in the Leads, Contacts, and Deals pages to select multiple recipients for a single email message.  This feature is not available with the Sell Team plan.

Note: To send email in Sell, you need to have first set up an email integration in your Sell account. For more information, see Integrating email with Zendesk Sell.

To send a bulk email message

1. Select the Leads or Contacts or Deals page.
2. You can use either the Index or Table views on the Leads and Contacts pages, or the Stage or Table views on the Contacts page. Click the checkbox next to the name of the lead or contact or deal. If you want to select all items in a view, you can click the Select All checkbox at the top of the list.
3. When you’ve selected all the leads or contacts you want to send the email message to, click the Email button.

   

4. The Communication Center is displayed with a blank email message addressed to the leads, contacts, or primary contacts of the deals you selected. Enter your email message and then click Send Email.

The recipients of a bulk email message are not aware that the message has been sent to other recipients.

Note: You can also set up the MailChimp email integration in Sell to send bulk email messages (see MailChimp Integration).