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I am having trouble logging in to Zendesk



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Elissa Tikalsky

Zendesk Digital Resources Team

Edited Feb 11, 2025


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37 comments

Please refer the the image, I am having following error.

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Dwight Bussman

Zendesk Customer Care

HeyO Tariq, 
 
Sorry to hear about the issue you're seeing. I recommend reaching out to our Support team as documented here: https://support.zendesk.com/hc/en-us/articles/4408843597850 so that someone can take a closer look into this matter.

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Hi, 
End user is trying to login to https://scytalys.zendesk.com and getting the same error that the page doesn't exist.
Could you please help us with this issue?

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Im on my trial, getting set up to demo with my team before purchasing, and I'm running into this issue when attempting to log in with my test user . Agent portal works still. But the user interface is inop

 

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Audrey Ann Cipriano

Zendesk Customer Care

Hi Mathieu Bevis welcome to our Community! 

I'll raise a ticket on your behalf as we need to check on your account to further investigate. You'll receive an email shortly! Thanks!

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I am getting the same access denied prompt and to contact the system administrator. This keeps happening unfortunately… please advise. 

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Make sure you're using the correct email and password, and try resetting your password if needed. If you're seeing an error message, take note of what it says, as it might give clues about the issue. Also, check if your internet connection is stable and try clearing your browser cache or switching to a different browser.

 

If the issue persists, it could be related to account permissions or a system-wide problem on Zendesk’s end. Try logging in from an incognito window or a different device. If you’re part of a team, ask your admin if there have been any changes to your account. You can also check Zendesk’s status page for any ongoing outages. If nothing works, reaching out to Zendesk support might be the best next step—they should be able to help you regain access.

 

i had the same issue wile working on Magis TV Para PC, i tried the same and got my issue resolved. Hope it helps you too.

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