Question
How do I get a sandbox account test environment?
Answer
The sandbox testing environment is a feature of the Support Enterprise, Suite Enterprise and Suite Enterprise Plus plans. The sandbox can be used to test, learn, and make mistakes before making your changes public. To create a sandbox, follow the instructions in the section: Creating a standard sandbox.
For more information, see the article: Testing changes in your standard sandbox.
Note: Customers on the Suite Growth plans and above can request a time-limited sandbox trial of Support, a higher Suite plan, or other add-ons. This trial lets you confidently explore the features of Support or a higher-tier Suite plan without affecting your production instance. To submit a request, contact Zendesk Customer Support.
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