Question
How do I create a Support trial account?
Answer
- Go to the Register page.
- Enter your email address preferably with your company's email domain, create a password, and select Next.
- Enter the name of your company, identify how many employees are in your company, and select Next.
Important: The email you use to sign up should be for your own email contact, not necessarily the support address that your customers use to email you. That's something you can set up after the trial is configured. - Enter your name, work phone number, and select Next.
- Select Next to agree to the Zendesk's Main Services Agreement and Privacy Notice.
Zendesk redirects you to your new Support account where you can start setting up the account.
Take advantage of these articles and resources to help you get started with your account:
- Getting started with Support
- Core concepts for Getting Started with Zendesk Support
- Zendesk basics knowledge base section.
Note: All Zendesk Support trials start on the Professional plan. If you want to trial a different plan, contact Zendesk Customer Support to have your trial plan adjusted accordingly.
Tip: For existing accounts, try out a higher plan for 30 days prior to purchase from your Subscription page.
For more information on plan pricing, see the article: Zendesk Suite plans.