Working with drafts in the knowledge base

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  • Evgeni Pavlov

    Hi all, 

    Quick question - what is the difference between Editing in Draft and Editing in Published? Here is a scenario. Article is drafted and published, then some changes need to be made to it (and its Translated pages) - is it better to push to Drafts and do the edits (say, replace images and make other changes) or Edit in Published? 

  • Anna Roussanova

    Hey Evgeni, to take a published article back to draft status you would need to unpublish it, which would make it inaccessible for your end-users. Unless there is something actively wrong and damaging in the article, it's usually better to edit the article while leaving it in published status.


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