Issue symptoms
My numeric and decimal custom ticket fields are missing in reporting.
Resolution steps
The data for these field types will populate under Metrics within a report. These custom ticket field types store numeric values that are calculated similarly to system metrics.
For a full list of custom field types and their object type in Explore, see this article: Reporting with custom fields.
Alternatively, to convert these field types into attributes, follow this recipe: Explore recipe: Converting between metrics and attributes.