Tips to combat spam and protect your business

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1 Comments

  • Shawn

    Hello,
    We need to filter out incoming support tickets from legitimate email addresses that contain identified suspicious links. I tried using a customer Trigger on new tickets that contain the link in the Comment Text, but this isn't catching them. 

    Can you advise how to set a Trigger that targets tickets that contain specific URLs embedded in the content?

    Thanks,
    Shawn

    0

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