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About search sources in the help center



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Elizabeth Williams

Zendesk Documentation Team

Edited Feb 10, 2025


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3 comments

Hi ! Does increasing the sources of the search for the helpcenter increases also the sources of the answer bot of messaging of this brand?

Best regards,

Raphaël

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Dane

Zendesk Engineering

Hi Raphaël,

The answer bot article recommendation is limited to its brand and increasing the search sources in Help Center will not affect it.

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Has the answer to Raphaël's question changed given all the updates to ZD's bot and the new AI tools? Thanks!

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