Getting the most out of Zendesk Advanced AI
Join our customers who are saving around 45 seconds per ticket, as well as a 10% increase in agent productivity since leveraging Zendesk’s Advanced AI. We've gathered the most helpful resources to help you quickly get started and begin seeing value immediately.
Preparing to use
Get familiar with our Advanced AI capabilities, what they enable teams to do and how they can help you achieve your operational goals. Let us help you iron out your strategy and pick what’s best for your teams and business.
Turn it on, plug it into your workflows, and enhance your reporting with meaningful insights to narrow your focus and identify areas of opportunity. Educate your teams on how to leverage these powerful, easy-to-use insights for faster, more personalized service.
Tips for achieving service excellence
Now that you've turned it on and your teams and business are benefiting from the intelligence, check out these helpful best practices to ensure everyone in your organization is operating at their highest level.
Make data-driven decisions
Built on the world’s largest customer experience-specific dataset tuned to your industry and business, our Advanced AI gives you the ability to keep improving at every step by pinpointing where to optimize and inform your operations for best-in-class service.
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