Question
I need to pull data from my Zendesk account that shows the ticket fields together with the form where those fields are used. Can I export ticket field data and associated ticket forms with in a CSV file?
Answer
No, it isn't possible to export ticket field data with their associated ticket forms. As a workaround, use the Show Ticket Forms API to get the information on the ticket form to include the ticket fields associated with it and the conditions set on the ticket form.
For more information, see this article: Show Ticket Form
0 comments