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Trending Explore recipes: January 2025



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Rob Stack

Zendesk Documentation Team

Edited Feb 07, 2025


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We could really use the recipe for an Explore report showing the % resolution rate of our bot's generative AI replies. We have reports on prebuilt answers, but cannot find a way to check the generative AI in a similar way.

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image avatar

Rob Stack

Zendesk Documentation Team

Hi, we've just updated the list of trending recipes for December 2024.

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image avatar

Rob Stack

Zendesk Documentation Team

Hi, we've just updated the list of trending recipes for January 2025. There are no newcomers on the list this month. Remember, if you've created a great report and want to share it with the world, send it in!

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Hi! I'd like to see options for reporting on Guide. We only use Zendesk for the KB so we are looking for monthly metrics around # of articles viewed, failed searches, popular articles, etc. I see those values in the Reporting module but i'd like a way to get the names of the articles or the actual words entered for the failed searches, etc.

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