We know you find our Explore recipes helpful for learning about and discovering real-life scenarios. However, there are many recipes, and finding the one you want can sometimes be challenging.
To help, we've listed the top 20 recipes based on page views last month, so you can see what's popular. We'll refresh this article monthly and highlight new and notable recipes.
See a complete list of Explore recipes.
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Trending recipes
Here are the top 20 recipes in the last month:
- Reporting on the duration of fields
- Tracking ticket assigns across groups
- How to report on first reply time in Zendesk
- Reporting on created and solved tickets
- Reviewing SLA performance
- Time Tracking app - Measuring update handling time
- Time Tracking app - Measuring ticket handling time
- Reporting on full resolution time
- Reporting on macros using tags
- One-touch tickets
- Reporting on customer satisfaction by agent
- Filtering for follow-up tickets
- Reporting on nested drop-down fields
- Reporting on custom ticket statuses
- Agent interactions on tickets
- Finding tickets with a specific word in the subject
- Display all customer satisfaction comments
- Excluding tickets closed by merge
- Getting to know dashboard filters
- Reporting on the auto assist feature of agent copilot
New and notable recipes
The following recipes are new or notable this month:
No recipes added this month.
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