Add-on |
AI agents - Advanced |
When adding carousels to your dialogues, there are a few things to keep in mind since Freshchat has its limitations in terms of supporting rich format messaging.
This article covers:
Limitations
Type |
Limitations |
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- Every field is mandatory
- Must followed an AI agent message
- Min. 2 cards
-
Image URL
- Must be a valid http/https URL
-
Image File Size
-
Image Format
- JPEG, PNG and GIF formats are supported
-
Card Title
-
Description
|
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- Max 2 buttons
-
Type - must of one of each
- Button
- Button with external link
- Dialogue ends here
- Max. 2000 characters
- Must be a valid http/https URL
-
Button Text
- Mandatory
- Max. 33 characters
|
In Dialogue Builder
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