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Zendesk Talk - Auto-Answer Call Feature
Answered
Posted May 12, 2021
Hi there!
I can't find the option to enable the auto-answer for our agents.
Is there a way to activate it? Has it been already deployed?
Regards,
Teo
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3 comments
Juraj Jarmek
Hello there,
Please note that we do not have this feature, and it is currently not on our roadmaps.
There is already a feature request in our community for this feature at:
Auto Answer Accept Feature in ZD Talk
I would suggest to you that you upvote it and comment if you want to do that.
The more requests for a feature, the more likely it is implemented.
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Domain Holdings Australia Limited
@... The link provided goes to a dead page so cannot upvote.
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Juraj Jarmek
Hello @...,
Thank you for bringing this to my attention.
The post got automatically archived, which happens after some time of inactivity.
I just reached out to my colleagues and they unarchived it.
You can comment on it again.
Thanks!
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