Recent searches


No recent searches

Zendesk Talk - Auto-Answer Call Feature

Answered


Posted May 12, 2021

Hi there!

I can't find the option to enable the auto-answer for our agents.

Is there a way to activate it? Has it been already deployed?

Regards,

Teo


1

3

3 comments

Hello there,

Please note that we do not have this feature, and it is currently not on our roadmaps.

There is already a feature request in our community for this feature at:

Auto Answer Accept Feature in ZD Talk

I would suggest to you that you upvote it and comment if you want to do that.

The more requests for a feature, the more likely it is implemented.

0


@... The link provided goes to a dead page so cannot upvote.

0


Hello @...,

Thank you for bringing this to my attention.

The post got automatically archived, which happens after some time of inactivity.

I just reached out to my colleagues and they unarchived it.

You can comment on it again.

Thanks!

 

0


Please sign in to leave a comment.

Didn't find what you're looking for?

New post