Multi tenancy email ticket creation issue.

2 Comments

  • Evolt Pty Ltd

    I would like a follow up to know the logic creators have read this scenario and realise the importance this issue is and not have the ticket screened and lost in this feedback system.

    3
  • Sydney Neubauer

    +1

    There is not a way for an end-user to know that the addresses they are emailing are in 2 Zendesk instances. It is not something that is widely known or can be expected

    0

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