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Zendesk EAP - Article Multiplacement

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Happy to announce Article multiplacement, the long-awaited capability which makes content replication easier by allowing...

Posted Jul 26, 2024 · Orsolya Forster

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We are happy to announce that Article multiplacement is now available through our Early Access Program (EAP). This long-...

Posted Jul 26, 2024 · Orsolya Forster

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Your feedback is crucial to us as we plan future improvements to article multiplacement. We invite you to share your tho...

Posted Jul 26, 2024 · Orsolya Forster

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Overall this feature has been great, but there is one issue that's giving us a bit of trouble. When multi-placing an art...

Posted Mar 26, 2025 · Sid DeVins

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Hello, we're enrolled in the Zendesk's Article mutliplacement EAP program and have had success in the past using this fe...

Posted Mar 10, 2025 · Nneka Ngene

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Hello, In article editor, when clicking the + button to select the next placement option, once I have selected the Help ...

Posted Oct 14, 2024 · Daniel Hoult

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Hey, we have just had the EAP activated, I have come across an issue between 2 English language Help Centres (HC). 1st H...

Posted Feb 10, 2025 · Ian Downie

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Hi, Do you have any idea how this will affect SEO? Since the articles have different article IDs will it then be duplica...

Posted Oct 08, 2024 · Martine Tol Clausen

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When an article is placed in multiple sections and promoted, the article shows up in the promoted articles section multi...

Posted Feb 04, 2025 · Monica

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Hi! We scheduled a multiplacement article to be published on 16th of January but it didn't appear on site. We noticed af...

Posted Jan 22, 2025 · Nina Koski

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