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Soo Hian Foo

Joined May 16, 2021

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Last activity Jan 31, 2022

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Latest activity by Soo Hian Foo

Soo Hian Foo commented,

CommentUsers, groups, and organizations

Hi, we are encountering the same problem of deleting bulk end users and their forum content from our zendesk guide/gather. 

It's slow and tedious to delete page by page of users, is there another way?

 

View comment · Posted Jan 31, 2022 · Soo Hian Foo

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Soo Hian Foo commented,

CommentUsing content publishing flows

Hi @...

Can you help re: this:

We would like to show our most popular articles based on the highest number of page views, in our header dropdown and some sections in our Guide web pages.

Is there a way to automate it instead of manual promotion?

 

 

View comment · Posted Jan 05, 2022 · Soo Hian Foo

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Soo Hian Foo commented,

CommentUsing content publishing flows

Hi Jennifer Rowe ,

thanks for sharing about promoting articles for Guide (help center).

We would like to show our most popular articles based on the highest number of page views, in our header dropdown and some sections in our Guide web pages.

Is there a way to automate it instead of manual promotion? Like a template?


View comment · Edited Dec 20, 2021 · Soo Hian Foo

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Soo Hian Foo commented,

CommentEnd-user guide for Help Center

Hi, can we only set the search to find Help Center articles and not community topics/posts?

Is there a setting for this? Thank you!

View comment · Posted Feb 18, 2021 · Soo Hian Foo

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