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Single sign-on


Single sign-on (SSO) options in Zendesk

What's my plan? In addition to the user authentication provided by Zendesk, you can also use ...

Edited Sep 30, 2024

15 votes  ·  46 comments

15

Votes

46

Comments


Enabling social and business single sign-on (SSO)

What's my plan? Quick Look: Admin Center > Account > Security You can provide your users with more options for ...

Edited Sep 27, 2024

7 votes  ·  5 comments

7

Votes

5

Comments


Enabling JWT single sign-on

What's my plan? Quick Look: Admin Center > Account > Security > Single sign-on Single ...

Edited Oct 07, 2024

24 votes  ·  82 comments

24

Votes

82

Comments


Enabling SAML single sign-on

What's my plan? Quick Look: Admin Center > Account > Security > Single sign-on Zendesk...

Edited Nov 15, 2024

17 votes  ·  49 comments

17

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49

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Setting up single sign-on with OpenID Connect (OIDC)

What's my plan? Quick Look: Admin Center > Account > Security > Single sign-on OpenID ...

Edited Feb 08, 2025

0 votes  ·  2 comments

0

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2

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Managing single sign-on (SSO) configurations

What's my plan? Quick Look: Admin Center > Account > Security > Single sign-on Zendes...

Edited Sep 30, 2024

10 votes  ·  10 comments

10

Votes

10

Comments


Anatomy of a JWT request

What's my plan? At the core of single sign-on authentication is a technology called JSON Web Token (JWT) that allows...

Edited Jan 16, 2025

9 votes  ·  6 comments

9

Votes

6

Comments


Setting up SAML single sign-on with Okta

What's my plan? Quick Look: Admin Center > Account > Security > Single sign-on Okta su...

Edited Jun 21, 2024

6 votes  ·  8 comments

6

Votes

8

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Setting up single sign-on using Active Directory with JWT

What's my plan? Disclaimer: This article is provided for instructional purposes only. Zendesk does not support or g...

Edited Jan 16, 2025

10 votes  ·  0 comments

10

Votes

0

Comments


Setting up single sign-on using Active Directory with ADFS and SAML

What's my plan? Disclaimer: This article is provided for instructional purposes only. Zendesk does not support or ...

Edited Jan 16, 2025

14 votes  ·  0 comments

14

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0

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Mapping attributes from Active Directory with ADFS and SAML

89304293 What's my plan? Disclaimer: This article is provided for instructional purposes only. Zendesk does not sup...

Edited Jun 21, 2024

6 votes  ·  0 comments

6

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0

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Using multiple JWT single sign-on URLs for multiple brands

What's my plan? Disclaimer: This article is provided for instructional purposes only. Zendesk does not support or ...

Edited Jan 16, 2025

9 votes  ·  28 comments

9

Votes

28

Comments


Using single sign-on (SSO) to customize your knowledge base, email templates, and ticket forms for end users

What's my plan? Note: Multiple ticket forms is available on Suite Growth and above and Support Enterprise. You can ...

Edited Jan 16, 2025

5 votes  ·  0 comments

5

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0

Comments


Accessing your Zendesk account when your SSO service is down

What's my plan? You can still access your account if your single sign-on (SSO) service goes down. The method ...

Edited Dec 11, 2024

10 votes  ·  6 comments

10

Votes

6

Comments


Securing your Microsoft login

Note: This article only applies to accounts that use Microsoft sign-in to access Zendesk services. If you don’t use...

Edited Nov 30, 2023

5 votes  ·  0 comments

5

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0

Comments