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Single sign-on

Single sign-on (SSO) options in Zendesk

What's my plan? In addition to the user authentication provided by Zendesk, you can also use ...

Edited Sep 30, 2024

16 votes  ·  50 comments

16

Votes

50

Comments

Enabling social and business single sign-on (SSO)

What's my plan? Quick Look: Admin Center > Account > Security You can provide your users with more options for ...

Edited Sep 27, 2024

7 votes  ·  5 comments

7

Votes

5

Comments

Enabling JWT single sign-on

What's my plan? Quick Look: Admin Center > Account > Security > Single sign-on Single ...

Edited Oct 07, 2024

24 votes  ·  82 comments

24

Votes

82

Comments

Enabling SAML single sign-on

What's my plan? Quick Look: Admin Center > Account > Security > Single sign-on Zendesk...

Edited Nov 15, 2024

17 votes  ·  49 comments

17

Votes

49

Comments

Setting up single sign-on with OpenID Connect (OIDC)

What's my plan? Quick Look: Admin Center > Account > Security > Single sign-on OpenID ...

Edited Feb 08, 2025

0 votes  ·  4 comments

0

Votes

4

Comments

Managing single sign-on (SSO) configurations

What's my plan? Quick Look: Admin Center > Account > Security > Single sign-on Zendes...

Edited Sep 30, 2024

10 votes  ·  10 comments

10

Votes

10

Comments

Anatomy of a JWT request

What's my plan? Suite Any plan Support Any plan At the core of single sign-on authentication i...

Edited Mar 19, 2025

9 votes  ·  7 comments

9

Votes

7

Comments

Setting up SAML single sign-on with Okta

What's my plan? Suite Any plan Support Any plan Quick Look: Admin Center > Account > Secur...

Edited Mar 19, 2025

6 votes  ·  8 comments

6

Votes

8

Comments

Setting up single sign-on using Active Directory with JWT

What's my plan? Suite Any plan Support Any plan Disclaimer: This article is provided for inst...

Edited Mar 19, 2025

10 votes  ·  0 comments

10

Votes

0

Comments

Setting up single sign-on using Active Directory with ADFS and SAML

What's my plan? Suite Any plan Support Any plan Disclaimer: This article is provided for ins...

Edited Mar 19, 2025

14 votes  ·  0 comments

14

Votes

0

Comments

Mapping attributes from Active Directory with ADFS and SAML

What's my plan? Suite Any plan Support Any plan 89304293 Disclaimer: This article is provided...

Edited Mar 19, 2025

6 votes  ·  0 comments

6

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0

Comments

Using multiple JWT single sign-on URLs for multiple brands

What's my plan? Suite Growth, Professional, Enterprise, or Enterprise Plus Support Enterprise ...

Edited Mar 19, 2025

9 votes  ·  28 comments

9

Votes

28

Comments

Using single sign-on (SSO) to customize your knowledge base, email templates, and ticket forms for end users

What's my plan? Suite Growth, Professional, Enterprise, or Enterprise Plus Support Professional or E...

Edited Mar 19, 2025

5 votes  ·  0 comments

5

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0

Comments

Accessing your Zendesk account when your SSO service is down

What's my plan? You can still access your account if your single sign-on (SSO) service goes down. The method ...

Edited Mar 06, 2025

10 votes  ·  6 comments

10

Votes

6

Comments

Securing your Microsoft login

Note: This article only applies to accounts that use Microsoft sign-in to access Zendesk services. If you don’t use...

Edited Nov 30, 2023

5 votes  ·  0 comments

5

Votes

0

Comments