Language codes for Zendesk-supported languages Follow

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10 comments

  • Avatar
    Itzik Tzarfati

    HI, is there a time line to fully support Hebrew for Admin & Agent
    Support portal ?

  • Avatar
    Edwin Schukking

    Hi, when I was checking the list above I was missing German (German), since there only seem to be German (Austria) and German (Switzerland). Could you let me know what the values for German (German) is?

  • Avatar
    Andreas Iatridis

    Hi,

     

    Could someone let me know if there is an approximate date for Arabic to be made available on the agent interface?

     

    Thanks,

    Andreas

  • Avatar
    Jessie Schutz

    Hey Edwin! 

    German is the 6th line down from the very top, between Danish and German "Austria". 

  • Avatar
    Yoko Drain

    Hello Andreas,

    We don't have the set general availability date for the Arabic agent interface support at this time. If you'd like to participate our beta program, please send us a support request to us. 

    Thank you,

    Yoko

  • Avatar
    Michel (Edited )

    Hello Cornelius, 

    If I trust this article with the language codes I see that the en-ie is only available for Help Center, but we surely have a documented list of all language codes and what channel they are available for.

    https://support.zendesk.com/hc/en-us/articles/203761906-Language-codes-for-Zendesk-supported-languages

    I hope this helps.

  • Avatar
    Yoko Drain

    Hello Itzik,

    The Hebrew agent support is currently beta, but we do not have a firm timeline for the RTL full support at this time. You are welcome to participate the beta program. Please let us know.

    Thank you,

    Yoko

  • Avatar
    Colin Kreeftenberg

    Hi, 

    For our website we are using the HelpCenter widget. Even though our website is bi-langual, the widget will always be in Dutch.

    Everywhere I read that the widget can automaticly detect the language of the browser/website, but somehow it won't. So when our French customers uses the widget, it won't give them any articles or help in their language. 

    Is there a way to make the widget bi-lingual?

    Colin

     

  • Avatar
    Yoko Drain

    Hi Colin,

    Thank you for your question. I'm creating a support request for this so we can help you troubleshoot.

    Thanks!

    Yoko

  • Avatar
    Cornelius Kopp

    Hello!

    I am currently working on an integration of Zendesk help articles with our software and noticed something about the list of language codes; we have an Irish instance of Zendesk and the API call to check the configured locales returns en-GB and en-ie. The latter is not on this list of languages.

    Is there a resource available from Zendesk that details all currently available languages with their language codes?

    Thank you in advance!

    Kind regards,

       Cornelius Kopp

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