This article provides an overview of Zendesk language support by product. For an overview of product support per language, see Zendesk product support by language.
For information on how to add multiple languages to Zendesk, see Adding multiple languages to Zendesk Support.
This article contains the following sections:
- Support, Guide, and Web Widget (messaging)
- Talk
- Mobile SDK
- Help center
- AI features
- AI agents
- Explore
- Workforce management
- Zendesk QA
- Support and Chat mobile apps
- Chat
- Chat widget and Web Widget (Classic)
- Sell and Sell Mobile app
Support, Guide, and Web Widget (messaging)
Support agent user languages
These languages can be selected from the agent user profile view.
The UI will change to the language selected from the agent user profile dropdown.
Main languages
| ar | Arabic |
| pt-br | Portuguese (Brazil) |
| bg | Bulgarian |
| cs | Czech |
| da | Danish |
| nl | Dutch |
| en-gb | English (United Kingdom) |
| en-us | English (United States) |
| fi | Finnish |
| fr | French |
| fr-ca | French (Canada) |
| de | German |
| el | Greek |
| he | Hebrew |
| hi | Hindi |
| hu | Hungarian |
| id | Indonesian |
| it | Italian |
| ja | Japanese |
| ko | Korean |
| no | Norwegian |
| pl | Polish |
| ro | Romanian |
| ru | Russian |
| zh-cn | Simplified Chinese |
| sk | Slovak |
| es | Spanish |
| sv | Swedish |
| th | Thai |
| zh-tw | Traditional Chinese |
| tr | Turkish |
| uk |
Ukrainian |
| vi | Vietnamese |
Language variants
If selected, translations default back to the main variant.
| en-ca | English (Canada) |
| pt | Portuguese |
| es-419 | Spanish (Latin America) |
| es-es | Spanish (Spain) |
Talk
- Callback greetings
- Average wait time greetings
| zh-cn | Simplified Chinese |
| da | Danish |
| nl | Dutch |
| en-us | English |
| fi | Finnish |
| fr | French |
| de | German |
| it | Italian |
| ja | Japanese |
| ko | Korean |
| no | Norwegian |
| pl | Polish |
| pt-br | Portuguese |
| ru | Russian |
| es-es | Spanish (Spain) |
| sv | Swedish |
Mobile SDK
Main languages
| ar | Arabic | excl. Unity SDK |
| pt-br | Portuguese (Brazil) | |
| bg | Bulgarian | |
| cs | Czech | |
| da | Danish | |
| nl | Dutch | |
| en-gb | English (United Kingdom) | |
| en-us | English (United States) | |
| fil | Filipino | excl. Unity SDK |
| fi | Finnish | |
| fr | French | |
| de | German | |
| el | Greek | |
| he | Hebrew | excl. Unity SDK |
| hi | Hindi | excl. Unity SDK |
| hu | Hungarian | |
| id | Indonesian | |
| it | Italian | |
| ja | Japanese | |
| ko | Korean | |
| ms | Malay | excl. Unity SDK |
| no | Norwegian | |
| pl | Polish | |
| ro | Romanian | |
| ru | Russian | |
| zh-cn | Simplified Chinese | |
| es | Spanish | |
| sv | Swedish | |
| th | Thai | |
| zh-tw | Traditional Chinese | |
| tr | Turkish | |
| vi | Vietnamese |
Language variants
If selected, translations default back to the main variant.
| en-ca | English (Canada) |
| fr-ca | French (Canada) |
| pt | Portuguese |
| es-419 | Spanish (Latin America) |
| es-es | Spanish (Spain) |
Help center
Main languages
| ar | Arabic |
| pt-br | Portuguese (Brazil) |
| bg | Bulgarian |
| cs | Czech |
| da | Danish |
| nl | Dutch |
| en-gb | English (United Kingdom) |
| en-us | English (United States) |
| fa-af | Dari / Persian (Afghanistan) |
| fil | Filipino |
| fi | Finnish |
| fr | French |
| fr-ca | French (Canada) |
| de | German |
| el | Greek |
| he | Hebrew |
| hi | Hindi |
| hu | Hungarian |
| id | Indonesian |
| it | Italian |
| ja | Japanese |
| ko | Korean |
| ms | Malay |
| no | Norwegian |
| pl | Polish |
| ro | Romanian |
| ru | Russian |
| zh-cn | Simplified Chinese |
| es | Spanish |
| sv | Swedish |
| th | Thai |
| zh-tw | Traditional Chinese |
| tr | Turkish |
| vi | Vietnamese |
Language variants
If selected, translations default back to the main variant.
| en-ca | English (Canada) |
| pt | Portuguese |
| es-419 | Spanish (Latin America) |
| es-es | Spanish (Spain) |
Additional end-user languages
This Google sheet provides an overview of additional end-user languages in the help center.
The additional end-user languages can be enabled:
- in the help center (Guide admin > Settings > Language settings) so to create help centers;
- in the Admin Center (Account > Appearence > Localization > Additional languages) so to use them as end-user profile language and for dynamic content.
Zendesk doesn't officially provide translations for these languages.
However, crowdsourced translations are accepted for help center only.
For variants, translations fall back to their respective parent language, when these are available.
AI features
Suggested macros and suggested first replies for agents
The suggested macros and suggested first replies features support the languages below. Note that results for less commonly used languages might not be as reliable as those for more commonly used languages.
| Afrikaans Amharic Arabic Assamese Azerbaijani Belarusian Bulgarian Bengali Breton Bosnian Catalan Czech Welsh Danish German Greek English Esperanto Spanish Estonian Basque Persian Finnish French Western Frisian Irish Scottish Gaelic Galician Gujarati Hausa Hebrew |
Hindi Croatian Hungarian Armenian Indonesian Icelandic Italian Japanese Javanese Georgian Kazakh Khmer Kannada Korean Kurdish Kyrgyz Latin Lao Lithuanian Latvian Malagasy Macedonian Malayalam Mongolian Marathi Malay Burmese Nepali Dutch Norwegian Oromo |
Oriya Panjabi Polish Pashto Portuguese Romanian Russian Sanskrit Sindhi Sinhala Slovak Slovenian Somali Albanian Serbian Sundanese Swedish Swahili Tamil Telugu Thai Tagalog Turkish Uyghur Ukrainian Urdu Uzbek Vietnamese Xhosa Yiddish Chinese |
Generative search for help center
Generative search for help center works in any language supported by OpenAI.
Redaction suggestions
The redaction suggestion feature supports the following languages. Part of the Advanced Data Privacy and Protection add-on.
| en-us | English |
| es | Spanish |
| pt-br | Portuguese (Brazil) |
| de | German |
| it | Italian |
| fr | French |
| ko | Korean |
Live conversation translation
Live conversation translation supports the following languages.
| Arabic (ar) | French (fr) | Italian (it) | Simplified Chinese (zh-cn) |
| Bulgarian (bg) | French - Canada (fr-ca) | Japanese (ja) | Spanish (es) |
| Czech (cs) | German (de) | Korean (ko) | Swedish (sv) |
| Danish (da) | Greek (el) | Norwegian (no) | Thai (th) |
| Dutch (nl) | Hebrew (he) | Polish (pl) | Traditional Chinese (zh-tw) |
| English - United Kingdom (en-gb) | Hindi (hi) | Portuguese - Brazil (pt-br) | Turkish (tr) |
| English - United States (en-us) | Hungarian (hu) | Romanian (ro) | Ukrainian (uk) |
| Finnish (fi) | Indonesian (id) | Russian (ru) | Vietnamese (vi) |
Intelligent triage, sentiment and intent
The following languages are supported for sentiment and intent. Part of the Copilot add-on. See also language and entity.
| ar | Arabic |
| bg | Bulgarian |
| cs | Czech |
| da | Danish |
| de | German |
| el | Greek |
| en-us | English (United States) |
| en-gb | English (United Kingdom) |
| es | Spanish |
| fi | Finnish |
| fr | French |
| he | Hebrew |
| hi | Hindi |
| hu | Hungarian |
| id | Indonesian |
| it | Italian |
| ja | Japanese |
| ko | Korean |
| nl | Dutch |
| no | Norwegian |
| pl | Polish |
| pt-br | Portuguese (Brazil) |
| ro | Romanian |
| ru | Russian |
| sv | Swedish |
| th | Thai |
| tr | Turkish |
| uk | Ukrainian |
| vi | Vietnamese |
| zh-cn | Chinese (Simplified) |
Intelligent triage, language
Language detection supports the following languages. Part of the Copilot add-on. See also sentiment and intent and entity.
| Afrikaans | Albanian | Amharic |
| Arabic | Aragonese | Armenian |
| Assamese | Asturian | Avaric |
| Azerbaijani | Bangla | Bashkir |
| Basque | Bavarian | Belarusian |
| Bhojpuri | Bosnian | Breton |
| Bulgarian | Burmese | Catalan |
| Chinese | Croatian | Czech |
| Danish | Dutch | English |
| Esperanto | Estonian | Fiji Hindi |
| Finnish | French | Frisian |
| Galician | Georgian | German |
| Goan Konkani | Greek | Gujarati |
| Haitian Creole | Hebrew | Hindi |
| Hungarian | Icelandic | Ido |
| Iloko | Indonesian | Interlingua |
| Interlingue | Irish | Italian |
| Japanese | Javanese | Kalmyk |
| Kannada | Karachay-Balkar | Kazakh |
| Khmer | Komi | Korean |
| Kurdish | Kyrgyz | Lao |
| Latin | Latvian | Lezghian |
| Limburgish | Lithuanian | Lojban |
| Lombard | Low German | Lower Sorbian |
| Luxembourgish | Macedonian | Malay |
| Malayalam | Maltese | Marathi |
| Mongolian | Nepali | Norwegian |
| Occitan | Odia | Oromo |
| Pashto | Persian | Polish |
| Portuguese | Punjabi | Romanian |
| Russian | Sanskrit | Scottish Gaelic |
| Serbian | Sindhi | Sinhala |
| Slovak | Slovenian | Somali |
| Spanish | Sundanese | Swahili |
| Swedish | Tagalog | Tajik |
| Tamil | Tatar | Telugu |
| Thai | Tibetan | Tosk Albanian |
| Turkish | Turkmen | Tuvinian |
| Ukrainian | Upper Sorbian | Urdu |
| Uyghur | Uzbek | Venetian |
| Veps | Vietnamese | Volapük |
| Walloon | Waray | Welsh |
| West Flemish | Western Frisian | Western Mari |
| Western Panjabi | Wu Chinese | Yakut |
| Yiddish | Yoruba | Zaza |
Intelligent triage, entity
Entity does not support additional languages. The entity is detected if the ticket is in the language that the entity was created in. Part of the Copilot add-on. See also sentiment and intent and language.
Macro suggestions for admins
Macro suggestions for admins supports the following languages. Part of the Copilot add-on.
| de | German |
| en-us | English (United States) |
| fr | French |
| ja | Japanese |
| pt-br | Portuguese |
Auto assist
Auto assist works in any language supported by OpenAI. Part of the Copilot add-on.
Similar tickets
All languages listed in the Main languages list in the Support, Talk, Guide and Web Widget (messaging) topic above, with the exception of Japanese, Korean, and Chinese. Part of the Copilot add-on.
Merging suggestions for tickets
Merging suggestions for tickets does not support additional languages.
Call summaries and transcripts for voice
Generative AI call summaries and transcripts for voice supports all Support languages except Arabic and Hebrew. Call transcripts are in the same language as the recording file, whereas call summaries are generated in the language of the agent who handles the call, as configured in their profile. Part of the Copilot add-on.
Quick answers for Agent Workspace
Quick answers for Agent Workspace works in any language supported by OpenAI. Part of the Copilot add-on.
Enhance writing
Enhance writing for agent comments and help center articles works in any language supported by OpenAI. Part of the Copilot add-on.
Ticket summaries
Ticket summaries works in any language supported by OpenAI. Part of the Copilot add-on.
Article summaries
Article summaries works in any language supported by OpenAI. Part of the Copilot add-on.
AI translations for articles
AI translations for articles works in any language supported by OpenAI. Part of the Copilot add-on.
Macro suggestions for admins
Tickets must be from end users and written in English, French, German, Japanese, or Portuguese. Part of the Copilot add-on.
AI agents
AI agents - Essential
Languages supported in standard responses and answer flows
| Language | Language ID |
|---|---|
| Arabic | ar |
| Bulgarian | bg |
| Simplified Chinese | zh-cn |
| Traditional Chinese | zh-tw |
| Czech | cs |
| Danish | da |
| Dutch | nl |
| English (United States) | en-us |
| Finnish | fi |
| French | fr |
| German | de |
| Greek | el |
| Hebrew | he |
| Hindi | hi |
| Hungarian | hu |
| Indonesian | id |
| Italian | it |
| Japanese | ja |
| Korean | ko |
| Norwegian | no |
| Polish | pl |
| Portuguese (Brazil) | pt-br |
| Romanian | ro |
| Russian | ru |
| Spanish | es |
| Swedish | sv |
| Thai | th |
| Turkish | tr |
| Ukrainian | uk |
| Vietnamese | vi |
Languages supported in generative replies
| Albanian Amharic Arabic Armenian Bengali Bosnian Bulgarian Burmese Catalan Chinese Croatian Cushitic Czech Danish Dutch English Estonian Ewe Finnish French Georgian German Greek Gujarati Haitian Hausa Hebrew |
Hindi Hmong Hungarian Icelandic Igbo Indonesian Italian Japanese Kannada Kazakh Kinyarwanda Korean Latvian Lingala Lithuanian Luganda Macedonian Malay Malayalam Marathi Mongolian Norwegian Odia Oromo Persian Polish |
Portuguese Punjabi Romanian Russian Serbian Shona Slovak Slovenian Somali Sotho Spanish Swahili Swedish Tagalog Tamil Te Reo Maori Telugu Thai Turkish Twi Ukrainian Urdu Vietnamese Wolof Xhosa Yoruba Zulu |
AI agents - Advanced
| pt-br | Portuguese (Brazil) |
| en-us | English (United States) |
| fr | French |
| de | German |
| ja | Japanese |
| es | Spanish |
Explore
Main languages
| pt-br | Portuguese (Brazil) |
| bg | Bulgarian |
| cs | Czech |
| da | Danish |
| nl | Dutch |
| en-gb | English (United Kingdom) |
| en-us | English (United States) |
| fi | Finnish |
| fr | French |
| fr-ca | French (Canada) |
| de | German |
| el | Greek |
| hi | Hindi |
| hu | Hungarian |
| id | Indonesian |
| it | Italian |
| ja | Japanese |
| ko | Korean |
| no | Norwegian |
| pl | Polish |
| ro | Romanian |
| ru | Russian |
| zh-cn | Simplified Chinese |
| es | Spanish |
| sv | Swedish |
| th | Thai |
| zh-tw | Traditional Chinese |
| tr | Turkish |
| vi | Vietnamese |
Language variants
If selected, translations default back to the main variant.
| en-ca | English (Canada) |
| pt | Portuguese |
| es-419 | Spanish (Latin America) |
| es-es | Spanish (Spain) |
Workforce management
Main languages
| pt-br | Portuguese (Brazil) |
| bg | Bulgarian |
| cs | Czech |
| da | Danish |
| nl | Dutch |
| en-gb | English (United Kingdom) |
| en-us | English (United States) |
| fi | Finnish |
| fr | French |
| fr-ca | French (Canada) |
| de | German |
| el | Greek |
| hi | Hindi |
| hu | Hungarian |
| id | Indonesian |
| it | Italian |
| ja | Japanese |
| ko | Korean |
| no | Norwegian |
| pl | Polish |
| ro | Romanian |
| ru | Russian |
| zh-cn | Simplified Chinese |
| es | Spanish |
| sv | Swedish |
| th | Thai |
| zh-tw | Traditional Chinese |
| tr | Turkish |
| vi | Vietnamese |
Language variants
If selected, translations default back to the main variant.
| en-ca | English (Canada) |
| pt | Portuguese |
| es-419 | Spanish (Latin America) |
| es-es | Spanish (Spain) |
Zendesk QA
Main languages
| pt-br | Portuguese (Brazil) |
| bg | Bulgarian |
| cs | Czech |
| da | Danish |
| nl | Dutch |
| en-gb | English (United Kingdom) |
| en-us | English (United States) |
| fi | Finnish |
| fr | French |
| fr-ca | French (Canada) |
| de | German |
| el | Greek |
| hi | Hindi |
| hu | Hungarian |
| id | Indonesian |
| it | Italian |
| ja | Japanese |
| ko | Korean |
| no | Norwegian |
| pl | Polish |
| ro | Romanian |
| ru | Russian |
| zh-cn | Simplified Chinese |
| es | Spanish |
| sv | Swedish |
| th | Thai |
| zh-tw | Traditional Chinese |
| tr | Turkish |
| vi | Vietnamese |
Language variants
If selected, translations default back to the main variant.
| en-ca | English (Canada) |
| pt | Portuguese |
| es-419 | Spanish (Latin America) |
| es-es | Spanish (Spain) |
Support and Chat mobile apps
Main languages
| ar | Arabic | Chat only |
| pt-br | Portuguese (Brazil) | |
| bg | Bulgarian | |
| cs | Czech | |
| da | Danish | |
| nl | Dutch | |
| en-gb | English (United Kingdom) | |
| en-us | English (United States) | |
| fil | Filipino | Chat only |
| fi | Finnish | |
| fr | French | |
| de | German | |
| el | Greek | |
| he | Hebrew | Chat only |
| hi | Hindi | |
| hu | Hungarian | |
| id | Indonesian | |
| it | Italian | |
| ja | Japanese | |
| ko | Korean | |
| ms | Malay | Chat only |
| no | Norwegian | |
| pl | Polish | |
| ro | Romanian | |
| ru | Russian | |
| zh-cn | Simplified Chinese | |
| es | Spanish | |
| sv | Swedish | |
| th | Thai | |
| zh-tw | Traditional Chinese | |
| tr | Turkish | |
| uk | Ukrainian | Support only |
| vi | Vietnamese |
Language variants
If selected, translations default back to the main variant.
| en-ca | English (Canada) |
| fr-ca | French (Canada) |
| pt | Portuguese |
| es-419 | Spanish (Latin America) |
| es-es | Spanish (Spain) |
Chat
Main languages
| ar | Arabic |
| pt-br | Portuguese (Brazil) |
| bg | Bulgarian |
| cs | Czech |
| da | Danish |
| nl | Dutch |
| en-us | English (United States) |
| fil | Filipino |
| fi | Finnish |
| fr | French |
| de | German |
| el | Greek |
| he | Hebrew |
| hi | Hindi |
| hu | Hungarian |
| id | Indonesian |
| it | Italian |
| ja | Japanese |
| ko | Korean |
| ms | Malay |
| no | Norwegian |
| pl | Polish |
| ro | Romanian |
| ru | Russian |
| zh-cn | Simplified Chinese |
| es | Spanish |
| sv | Swedish |
| th | Thai |
| zh-tw | Traditional Chinese |
| tr | Turkish |
| vi | Vietnamese |
Chat widget and Web Widget (Classic)
Main languages
| sq | Albanian |
| ar | Arabic |
| pt-br | Portuguese (Brazil) |
| bg | Bulgarian |
| ca | Catalan |
| hr | Croatian |
| cs | Czech |
| da | Danish |
| nl | Dutch |
| en-gb | English (United Kingdom) |
| en-us | English (United States) |
| et | Estonian |
| fi | Finnish |
| fr | French |
| fr-ca | French (Canada) |
| de | German |
| el | Greek |
| he | Hebrew |
| hi | Hindi |
| hu | Hungarian |
| is | Icelandic |
| id | Indonesian |
| it | Italian |
| ja | Japanese |
| ko | Korean |
| ku | Kurdish |
| lv | Latvian |
| lt | Lithuanian |
| no | Norwegian |
| pl | Polish |
| ro | Romanian |
| ru | Russian |
| sr | Serbian |
| zh-cn | Simplified Chinese |
| sk | Slovak |
| sl | Slovenian |
| es | Spanish |
| sv | Swedish |
| th | Thai |
| zh-tw | Traditional Chinese |
| tr | Turkish |
| vi | Vietnamese |
| fil | Filipino |
| ms | Malay |
| uk | Ukrainian |
| ur | Urdu |
Language variants
If selected, translations default back to the main variant.
| en-ca | English (Canada) |
| pt | Portuguese |
| es-419 | Spanish (Latin America) |
| es-es | Spanish (Spain) |
Sell and Sell mobile app
Main languages
| pt-br | Portuguese (Brazil) |
| bg | Bulgarian |
| cs | Czech |
| da | Danish |
| nl | Dutch |
| en-us | English (United States) |
| fi | Finnish |
| fr | French |
| de | German |
| el | Greek |
| hi | Hindi |
| hu | Hungarian |
| id | Indonesian |
| it | Italian |
| ja | Japanese |
| ko | Korean |
| no | Norwegian |
| pl | Polish |
| ro | Romanian |
| ru | Russian |
| zh-cn | Simplified Chinese |
| es | Spanish |
| sv | Swedish |
| th | Thai |
| zh-tw | Traditional Chinese |
| tr | Turkish |
| uk | Ukrainian* |
| vi | Vietnamese |
* Sell app only