Triggers best practices and recipes reference Follow


1 comment

  • Avatar
    Courtney Zentz (Edited )

    I am using a trigger to notify all agents of a new request. It was the default one in the system when we started. I just fired a test email to support, and while the ticket came in, no email to the agents was created. I don't know what I am doing wrong as the condition is simple. 


Please sign in to leave a comment.

Powered by Zendesk