Recent searches


No recent searches

Workflow recipe: Using triggers to manage requests from important customers (custom org field)



image avatar

Lisa Kelly

Zendesk Documentation Team

Edited Jun 21, 2024


1

2

2 comments

This all makes sense to me but I would like to target “Specific email addresses” as VIP's, not an entire email domain. My goal is to create a trigger when we receive an email from a specific email address.

 

Is it possible to do?

1


Luis Freitas not sure if you figured this out, but you would do the same thing, just make it a customer field vs an org and add the tag to the customer vs the organization. The rest would be the same.

0


Please sign in to leave a comment.