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4 Comments

  • fadi

    Hello, 

    I could not communicate with my representive for my site which is 

     

    coffeemjeedhelp.zendesk.com

     

     

    0
  • Nicole S.
    Zendesk Community Team

    Hi Fadi, 

    It looks like you keep submitting tickets from a different account, which is an expired trial. You will need to log in to your coffeemjeedhelp account and submit a ticket from there.

    0
  • JP Zapanta

    Hi,

    I just need to activate an add-on to 3 specific employees that I have. However; when I tried upgrading my account it's not letting me choose the number of employees who will be granted. I don't want to upgrade the other agent's current product since they will not be using it anyway.

    Is there a way for us to manage that?

    0
  • Brett Bowser
    Zendesk Community Team

    Hey JP,

    I'm going to create a ticket on your behalf so we can look into this for you.

    You'll receive an email shortly stating your ticket has been created.

    Cheers!

    0

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