How do I provide location-specific information to different customers in their language?
To help support multiple locations and languages, Zendesk Chat allows you to send proactive messages, route chats to different agents, and provide multilanguage support based on location or language:
- Recipe: Send visitors different chat messages based on their location (country or city)
- Recipe: Send proactive chat messages in your visitor's native language
- Recipe: route a chat to a department based on the country the visitor is chatting from
- Providing multiple language chat support with the Dynamic Content app