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Deleting a user in Sell



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Nova Dawn

Zendesk Documentation Team

Edited Jun 21, 2024


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3 comments

Hi Nova Dawn, can I delete users in bulk from Zendesk Sell?

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Christine

Zendesk Engineering

Hi GrowthDot,
 
There's isn't currently a way to do this – for visibility, I'd recommend creating a post in our Feedback - Sales CRM (Sell) topic, using our template to structure your feedback. That will allow others to upvote and add their own use cases.
 
Thanks,
Christine

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We don't want to lose the email correspondence between the former team member and prospect!

 

When a team member is terminated, we retain all emails by reusing the same email account and changing the email address, password, and other user details via our email provider. With Zendesk Sell, should we simply change the team member's details instead of deleting the user and creating a new one? 

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