You can archive articles to remove them from your knowledge base. Archived articles are moved to the archived articles list. You can permanently delete articles after they have been archived.
If you need to archive multiple articles at once, see Updating knowledge base articles in bulk.
Archived articles are available to Guide admins only. They can view and restore articles as needed.
To archive an article
- Navigate to the article you want to archive, then click Edit
article in the top menu bar.
- (For Guide Enterprise only), Click Article settings.
- Click Archive article.
You might have to scroll down to see this option.
The article, including any inline images and attachments, are removed from your knowledge base, along with any translations associated with the article. Guide admins can restore or permanently delete archived articles from the archived articles list.
If you need to delete a translated article, see Deleting a translated article.