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  • Michael Collins

    It is extremely rare that traffic from an actual human is misclassified as bot traffic by Cloudflare.

    1. Can we see an image of what it will look like to a customer upon traffic misclassification? Are "Zendesk" and "CloudFlare" front and center in the messaging on that page?

    2. Could you share some insight into how extremely rare defined? 1/100, 1/1000, or 1/100,000, or something else?

  • David Bjorgen

    Extremely rare? Our clients have been complaining about it for the past week. In addition, our internal staff is having to complete Captchas to access the administrative back end. How do we turn off this dysfunctional feature?


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