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How can I bulk upload users and specify custom roles?



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Erin O'Callaghan

Zendesk Documentation Team

Edited Jan 22, 2024


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2 comments

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Gerald J

Zendesk Luminary

How can I do this to bulk update instead my users in zendesk?

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Arianne Batiles

Zendesk Customer Care

Hi Gerald J,

There are three ways we can bulk update your users. One is to generate a user CSV of your existing users (by exporting an XML file from Zendesk), edit the user field, and re-import the file. You may check this article for more details. 

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