URL custom field type

Bumping this up. Zendesk, this would be an easy add which would allow us to add links to supporting applications used for solving tickets. We would love to update our ticket forms to collect metadata and use it to create dynamic links for agents, reducing the number of clicks they need to pull up information related to a problem. Seems like a small lift, we hope you think so too and add it to a roadmap. Thanks!

Ditto

How do we vote this in, absolutely NEEDED!!

+1
We need a custom ticket field to open our ERP system and jump directly to all details for end-user or organization.

Not just that Dave but its a year and a half since the start of this thread.  I can't think it needs that long to add this dev. 

Perhaps Zendesk don't look at many of these posts. 

Mind blowing its not available.  Seriously its 2022 not 1980, how could this have been left out of the dev cycle?

Albert Lechuga you aren't the only one.  There are a number of things that we feel should be native to Zendesk and yet either you have to try and use a 3rd party app or there is no way of achieving what you need.

Sorry to say this Zendesk but I have been seriously looking at other platforms for our customer service team and also to maintain our customer experience.

I must admit, I am impressed with some of the features, but there are many things that ZenDesk lacks that are making me have buyers regret.. this is one of them. 

We link to invoices and credit notes in Xero. It would be nice to make them clickable.

We need this as well.