Tips from users - Zendesk Suite
New postFind tips, workflows, customizations, and recipes for Support written by other Zendesk users, and share your own.
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The ultimate checklist to optimize your Zendesk Pinned Featured1 vote 7 comments
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Guide community tips for Help Center Pinned2 votes 146 comments
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Tip: Keep Yourself SANE By Organizing Your Triggers Pinned Featured3 votes 11 comments
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Internal Note - a collection of developer focused tutorials2 votes 0 comments
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Workaround for Auto-Assigned Tickets for Out of Office Agents!0 votes 2 comments
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Dealing with SLA blind spots3 votes 2 comments
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Zendesk Ticket Numbers Visible via Salesforce Ticket Sync0 votes 2 comments
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Automatically set Organization Domain (using Zapier middleware)0 votes 0 comments
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How to send mass WhatsApp messages campaigns to a customer list?0 votes 0 comments
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Quick Hacks For Customer Help Center Ticket URL1 vote 0 comments
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Tip: Breaking Down Missed Inbound Chats4 votes 1 comment
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Custom Ticket Statuses Have Arrived (in EAP)!2 votes 11 comments
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Video tutorial: Show Google Sheets data in Support, Sell and Chat0 votes 6 comments
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New Slack integration for conversational ticketing3 votes 0 comments
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Google Analytics: Universal Analytics will be going away 20231 vote 1 comment
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Explore Report - Exclude Tickets from a Client between 2 dates0 votes 1 comment
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Export view to CSV file without 10 min limit0 votes 1 comment
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SMS/MMS & Bulk SMS is now available as a channel in Zendesk.-1 votes 0 comments
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What Is “Better Help Center Design”?3 votes 3 comments
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Create Zendesk Support Apps faster with this boilerplate1 vote 3 comments
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Tip: Year over Year Reporting Using "Running Year (Month)" Custom Attribute Featured6 votes 0 comments
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Semi-automatic Merge without app Featured5 votes 4 comments