Tips from users - Zendesk Suite

Find tips, workflows, customizations, and recipes for Support written by other Zendesk users, and share your own.

Guide community tips for Help Center Pinned
- Jennifer Rowe
- Zendesk Documentation Team
- April 06, 2022 16:46
- Edited
1 vote 144 comments
Tip: Keep Yourself SANE By Organizing Your Triggers Pinned Featured
- Brandon Tidd
- Community Moderator
- October 28, 2021 05:15
- Edited
2 votes 2 comments
Workaround to solve Satisfaction comment reopens the ticket
- Tania Singha Roy
- May 20, 2022 13:13
0 votes 1 comment
Tip: Use Webhooks and triggers to add CCs to a ticket
- Matthias Miltenberger
- May 10, 2022 15:15
0 votes 2 comments
Getting Started With Messaging, Flow Builder and Intelligent Customer Engagement
- Brandon Tidd
- Community Moderator
- April 19, 2022 00:13
- Edited
0 votes 0 comments
Tip: How to Customize the Jira Zendesk Integration to Update the Zendesk Status
- Heather Rommel
- Community Moderator
- April 12, 2022 23:02
- Edited
2 votes 2 comments
Tip: Add friendly links to your ticket field help text
- Sam
- Community Moderator
- April 11, 2022 15:08
- Edited
1 vote 0 comments
Tip: How to Integrate Zendesk and Salesforce in 5 Steps
- Teja Bhutada
- April 01, 2022 05:09
2 votes 2 comments
Tip: Add Feedback Field to Zendesk Guide with Slack notification
- Toru Takahashi
- March 31, 2022 15:33
2 votes 0 comments
Tip: How To Setup and Optimize Your Zendesk For Maximum Efficiency REVEALED!
- Dominic CX
- March 22, 2022 12:31
-2 votes 0 comments
Tip: How to sync Multiple Zendesk Tickets to a Single Jira Issue
- Teja Bhutada
- March 15, 2022 10:04
2 votes 2 comments
TIP: keep Admin Center on the same tab with this new app
- Vincent Brendel - SweetHawk
- March 10, 2022 23:50
3 votes 1 comment
Tip: Display article revision date instead of publication date
- Jordan Dayton
- March 08, 2022 22:36
1 vote 2 comments
Tip: How to Show Popular Search Topics in Guide (HC)
- Edward Teach
- March 05, 2022 11:43
3 votes 3 comments
TIP: Account Settings Are Now In Admin Center
- Brandon Tidd
- Community Moderator
- February 17, 2022 19:38
0 votes 0 comments
Tip: Enabling JWT SSO with Multi-Host Applications
- Patrick Mann
- February 14, 2022 15:16
0 votes 0 comments
Tip: Make hero section as a slider
- Ifra Saqlain
- Community Moderator
- January 18, 2022 07:37
- Edited
1 vote 0 comments
Tip: Zendesk to Zendesk: How Can Help Desk Merging Benefit Your Business?
- Migration Support
- December 06, 2021 08:18
1 vote 0 comments
Tip: How to show a dropdown with data from an SQL database
- Alice
- October 14, 2021 13:38
1 vote 0 comments
Tip: About the Azure DevOps Zendesk Connector
- Srinivas Thippyreddy
- October 11, 2021 12:13
2 votes 0 comments
Downloading Macros
- Nick Kassebaum
- September 23, 2021 14:14
4 votes 4 comments
Tip: Customizing the custom Web Widget field text
- Maky
- September 22, 2021 09:40
1 vote 1 comment
Guide Tip: Category page with (conditionally) expandable section lists
- Ashleigh Rentz
- September 15, 2021 20:17
1 vote 4 comments
Tip: How to create collapsibles with customer data using FactBranch
- Alice
- September 13, 2021 10:59
0 votes 0 comments
Guide tip: How to make section pages without pagination
- Ashleigh Rentz
- September 09, 2021 19:58
0 votes 6 comments
Tip: How to make a Table Of Contents (TOC) For Article Template
- Ifra Saqlain
- Community Moderator
- March 11, 2022 04:24
- Edited
2 votes 19 comments
Tip: How to Calculate a Less Wrong Missed Chat Wait Time
- CJ Johnson
- August 18, 2021 21:42
1 vote 2 comments
Tip: Collapsible headers in articles or templates (accordions)
- Trapta Singh
- Community Moderator
- November 23, 2021 15:38
- Edited
3 votes 38 comments
Tip: Add Custom Dropdown Link in Header Without using JavaScript
- Ifra Saqlain
- Community Moderator
- July 31, 2021 15:53
2 votes 0 comments
Tip: How to get the category/section/topic ID using breadcrumbs?
- Ifra Saqlain
- Community Moderator
- July 31, 2021 03:14
2 votes 0 comments

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