Alina Wright
Product Manager for Roles and Permissions
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Total activity146
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Last activity
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Member since
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Following0 users
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Followed by6 users
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Votes1
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Subscriptions54
Activity overview
Latest activity by Alina Wright-
Alina Wright commented,
Hi Richard, thanks for the feedback. I've submitted this to our internal feedback tracking tool to capture additional votes and see where this lands. Not currently planned for 2023 but will keep an...
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Alina Wright commented,
Official comment Hi everyone, thanks for the continued feedback on this. We're working on a new ticket access type to allow users to access suspended tickets in addition to their regular ticket access. This will be...
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Alina Wright commented,
Official comment Hi everyone, thank you for your feedback around designating business rules like macros to a brand. The good news is that we've kicked off a project that will potentially help with this / solve for ...
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Alina Wright commented,
Dan Cooper - Hi there! Travis Rider is correct. We've run into multiple issues with this release and have had to roll it back. The plan is to have it on all pods by tomorrow. We're doing some extra...
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Alina Wright commented,
Lorand Balint very timely feedback! We're currently exploring brand based permissions and would love to chat with you if you have time. Here's a calendly link to schedule a user interview if you're...
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Alina Wright commented,
Hi all, following up with a calendly link to schedule user interviews around this brand based permissions space.If you're part of an enterprise (and up) plan and are an admin / have strong opinions...
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Alina Wright commented,
Tim G (cc Jupete Manitas), we are fixing this limitation by end of Q2 (so give us about 3 months!). Will post an announcement when it's ready to go and released. Thank you SO much for your feedback...
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Alina Wright commented,
Comment: We need brand specific access included in roles. Some agents should only see certain brandsAnswer: Working on it :) Question: Qual a previsão para liberar?Answer: Todas las cuentas debería...
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Alina Wright commented,
Hey all, PM from roles and permissions here. We're currently doing some research around brand based permissions. If you're available and interested, please use this link to schedule 30 min with me ...
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Alina Wright commented,
Official comment Hi José Antonio Viejo Rodríguez - thank you for submitting this feedback. Your request is aligned with something we are currently exploring for brand based access. While I don't have a timeline to ...