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Oscar Espinoza
Joined Oct 13, 2022
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Last activity Nov 17, 2023
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Latest activity by Oscar Espinoza
Oscar Espinoza commented,
Editing tags is all we need here. Looking forward to signing up for the Beta.
View comment · Posted Nov 17, 2023 · Oscar Espinoza
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Oscar Espinoza commented,
When a customer comments on an issue, it defaults back to Open. Is there any way to default to my new "In Progress" custom status? Internally, there is a distinction between the two and they have different triggers associated with them. I have to manually switch to In Progress every time a customer comments which is not ideal.
View comment · Posted Dec 02, 2022 · Oscar Espinoza
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