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Getting started with messaging


Welcome to messaging

Welcome to messaging Get ready to automate! Use these resources to guide you to success with messaging, which all...

Edited Jan 13, 2025

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Getting started with messaging for your website, help center, and mobile apps

What's my plan? This article helps you quickly set up messaging in the Web Widget for your website or help center...

Edited Jul 19, 2024

1 vote  ·  2 comments

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Getting started with social messaging

What's my plan? Quick Look: Admin Center > Channels > Messaging and social > M...

Edited Jan 24, 2025

1 vote  ·  6 comments

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Metrics that matter: Measuring success when migrating from live chat to messaging

When you migrate from live chat to messaging, one area to think about is how you’ll use Explore to measure the succ...

Edited Jun 21, 2024

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Evaluating messaging in your Zendesk Suite trial account

What's my plan? This part of the Zendesk Suite trial evaluation guide helps you evaluate messaging features in the Z...

Edited Jun 21, 2024

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Resources for migrating from live chat to messaging

Start moving to messaging Get ready to expand your customer communication capabilities! Migrating from live chat to ...

Edited Jan 03, 2023

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Migrating from live chat to messaging

What's my plan? Zendesk's own messaging functionality allows you to deliver rich, modern, and automated co...

Edited Oct 16, 2024

0 votes  ·  11 comments

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Evaluating your account for migration from live chat to messaging

To ensure a smooth transition from live chat to messaging, this article provides some guidelines to help you determin...

Edited Jan 18, 2023

1 vote  ·  1 comment

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