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Welcome to messaging



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Aimee Spanier

Zendesk Documentation Team

Edited Jan 13, 2025


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5 comments

I think the 'Read the docs' link under 'Read the messaging documentation' is wrong. It goes to Chat :)

I think it should go here: https://support.zendesk.com/hc/en-us/sections/5282979501978

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Audrey Ann Cipriano

Zendesk Customer Care

Hi Chad Susa (Gravity CX - Zendesk Partner) thanks so much for taking the time to check this! :) I have reported this to our HC team for review and to have it updated. Thanks again, we appreciate you!

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Same for the Solve problems link. it goes to live chat troubleshooting instead of https://support.zendesk.com/hc/en-us/sections/5283040273178. 

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My problem is ived lost my number. Cant recieved otp. How to fix it? 

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My problem is ived lost my number. Cant recieved otp. How to fix it? 

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