最近搜索

没有最近搜索

CSAT资源

image avatar

Erin O'Callaghan

Zendesk Documentation Team

已于 2025年1月21日 编辑

0

0

6 条评论

日期
    最新
      image avatar

      Brett Bowser

      Hey Jacobo, sorry for the delayed response! It looks like you were able to get your answer in a private ticket and it's not possible currently to brand the CSAT survey at this time. I saw you created a feedback post related to this so I'm linking here as well in case others want to upvote :) Allow Companies to Brand the CSAT Survey

      0

      image avatar

      Jacobo Rendon

      Hello Zendesk Team! 

       

      Is it possible to brand the CSAT survey? Like adding our company's name and logo at the top, so it looks more “familiar” to our customers.

      0

      image avatar

      Destiny

      Hello Aaron,
       
      Sorry about the faulty link; it seems the announcement is no longer active. However, as a workaround, our Product Development team suggests leveraging the Customer Satisfaction rating. This feature is embedded in Zendesk products and can be analyzed via Explore or located directly within the tickets. You should have full access to this feature at your convenience.
       
      I hope that helps. 

      0

      image avatar

      Aaron Doane

      Thanks for reaching out. The link provided takes me to a page that I am not authorized to.

      Thanks, 

      Aaron Doane

      Customer Support Manager

      Direct: 802.308.3240

      Customer Support: 800.655.2093

      aaron.doane@vtinfo.com

      https://public.vtinfo.com/ 

      Click Here to Request a Meeting
      "Please visit the VIP Help Center to submit a new help ticket"



      0

      image avatar

      Destiny

      Hello Aaron,
       
      I regret to hear that you can't find the Satisfaction Console app in the marketplace or within the Zendesk UI anymore. If memory serves correctly, an announcement was made about the retirement of this app, and we provided suggestions for alternative tools you could use as substitutes for the now-deprecated application. Here's the link to the announcement, where you'll find the recommended alternatives. I hope you find this information useful.

      0

      image avatar

      Aaron Doane

      The Satisfaction Console marketplace app no longer appears to exist. 

      0

      登录再写评论。

      帐户详情

      登录查看详情

      登录以便一目了然地查看帐户详情

      登录

      其他内容

      补充说明
      Using CSAT