Brett Bowser

1. Community
2. Feedback - Voice (Talk)
3. How to reach a manager?

Hey Michelle,Sorry to hear you were running into issues getting your numbers ported to your account. I did some digging on my end and it looks like your ticket was recently updated by our Customer ...

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• Brett Bowser
• Erstellt 3. Oktober 2022 16:30
• 0 Stimmen

1. Community
2. Zendesk Suite Q&A
3. Audit Logs for Changes to Help Center/Guide/Gather

Hey Sam,It looks like that feedback post is no longer available. I would recommend creating a feedback post in our Feedback - Help Center (Guide) topic.  You can use the following template when cre...

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• Brett Bowser
• Erstellt 30. September 2022 15:16
• 0 Stimmen

1. Admin Center
2. ...
3. Managing accounts and billing
4. Adding agent seats to your subscription

Hey Joakim,I see you have a ticket open with us so I've assigned it over to our Sales team so they can assist you further. Someone from their team will follow up shortly. Cheers!

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• Brett Bowser
• Erstellt 29. September 2022 15:39
• 0 Stimmen

1. Admin Center
2. ...
3. Managing accounts and billing
4. Cancelling products and accounts

Hey Support,Thanks for bringing this to our attention! I've reached out internally and bumped the priority of your ticket so we can get someone to follow up with you sooner. You should hear back fr...

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• Brett Bowser
• Erstellt 29. September 2022 15:23
• 0 Stimmen

1. Support
2. ...
3. Email
4. Email resources

Hey John,I would recommend reaching out to our Customer Care team using the steps mentioned in this article: https://support.zendesk.com/hc/en-us/articles/4408843597850-Contacting-Zendesk-Customer-...

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• Brett Bowser
• Erstellt 28. September 2022 15:16
• 0 Stimmen

1. Community
2. Feedback - Help Center (Guide)
3. HelpCenter artiles: View pdf in browser

Hey Jayden,I did some digging on my end and it doesn't look like natively you can just view the PDF while in a ticket without downloading. That being said, it may be worth taking a look at our app ...

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• Brett Bowser
• Erstellt 28. September 2022 14:59
• 0 Stimmen

1. Community
2. Announcements & Events
3. Community Event! How Zendesk does Knowledge Management

Hey Keilah,Thanks for reaching out! You can watch the recording for the event here: https://www.youtube.com/watch?v=zhIzNDOEMn4Let me know if you have any other questions!

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• Brett Bowser
• Erstellt 26. September 2022 16:00
• 1 Stimme

1. Admin Center
2. ...
3. Account administration
4. How do I reactivate my suspended, expired, or canceled account?

Hey Austin, Thanks for bringing this to our attention. I'm going to reach out internally to see why there hasn't been any follow-up on your ticket and see if there's anything I can do to help exped...

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• Brett Bowser
• Erstellt 26. September 2022 15:49
• 0 Stimmen

1. Community
2. Zendesk Suite Q&A
3. Who is our account contact?

Hey Christine, Thanks for confirming. I will create a ticket for you and escalate this to our Customer Care team so they can follow up. I'm not quite sure why it wouldn't be showing up for you as a...

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• Brett Bowser
• Erstellt 23. September 2022 18:45
• 0 Stimmen

1. Community
2. Announcements & Events
3. Improvements to your Zendesk Support experience

Hey Daniel, Sorry to hear you haven't been able to get ahold of our Customer Care team team to get your issue resolved. Any chance you can share the ticket # you received when you reached out? I wa...

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• Brett Bowser
• Erstellt 23. September 2022 16:09
• 0 Stimmen