Restricting Help Center access to signed-in end-users Follow

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You can prevent anonymous visitors from accessing your Help Center by requiring end-users to sign in. This is known as a restricted Help Center. Visitors see the sign-in page.

To restrict Help Center access to signed-in end-users

  1. In the Help Center, click General in the top menu bar, then select Help Center settings.
  2. On the settings page, select Require sign in.
  3. Click Update.

You can also restrict access to specific areas of your knowledge base (see Restricting access to knowledge base content) and community (see Restricting access to community content).

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