Text usage pricing (Talk Team, Professional, and Enterprise) Follow

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6 comments

  • Avatar
    Jesse Archer

    Any plans to launch this service in New Zealand?

  • Avatar
    Mark Lawrence

    Jesse. Did you get a reply to your query about Zendesk Talk/txt availability in New Zealand. I am interested in it too.

  • Avatar
    Jenny Gillett

    Hi Jesse and Mark, 

    Unfortunately we still do not have an ETA on when we will be supporting New Zealand for Text. We do have support for Local and Toll Free New Zealand numbers in our Talk Product if that is any help to you. As soon as I get an update on Text I will pass it on. 

    Thanks

    Jenny

  • Avatar
    Mark Lawrence

    Hi Jenny,

    Are you able to give an likely estimate of when TXTing will be available in New Zealand - without we would probably need to look at another solution for TALK/TXT?

    Also, can you point me in the direction of pricing for Zendesk TALK in New Zealand please?

    regards,

    Mark

  • Avatar
    Eugene Tarasula

    So it "eats away" from the basic Price per number per month one charge at the time, right?

    What happens when there is nothing left? 

  • Avatar
    Jessie Schutz

    Welcome to the Community, Eugene!

    These are actually two separate charges. The Price per number per month  is the subscription fee for each of your numbers, and you pay that along with your Zendesk subscription. Price per message is what you're charged for each inbound and outbound message, and you're charged for your usage after the fact. 

    Hopefully that clears things up! Let us know if you have any other questions.

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