Metric and attribute reference

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1 Comments

  • Greg Smith
    Comment actions Permalink

    I've created a query for Call Wait Time. The default brackets are:

    0-5 Sec, 5-15 Sec, 15-30 Sec, 30-60 Sec, 60-300 Sec, >300 Sec, and "Not Recorded". What does the "Not Recorded" bracket mean?

     

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