Managing users in Sell

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  • Cayley Thurlby

    I created a group in Sell but now I am looking to change that group name. Can you please advise how I change the group name? Thank you!

  • Grzegorz Pogwizd
    Zendesk Team Member

    Hi Cayley,

    Thanks for your question, I'm happy to advise.

    At the moment, changing group names or deleting them is not explicitly possible, but instead, you have to create a new group with the proper name and assign it to the users in place of the old one. Then, when no users are assigned to the old group it will get automatically deleted.

    I hope this helps. Best regards!

    Grzegorz Pogwizd
    Technical Support Engineer | Zendesk Sell

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