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Managing end users created by side conversations



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Lisa Kelly

Zendesk Documentation Team

Edited Jul 19, 2024


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The above instruction doesn't appear to work on the account, keep receiving error message: -
Invalid search: Invalid type:people

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Lisa Kelly

Zendesk Documentation Team

Hi Daniel

Thanks for the heads up! This feature works if you initiate the search from Support > Admin > Manage > Tags.  Unfortunately, it's not working from Admin Center, yet. I'm adding @... as an FYI. 

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Lisa Kelly

Zendesk Documentation Team

Hi Daniel. I updated the instructions in the article. You can use the Search field in the ticket interface to find users with these tags. 

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