Customizing your email signature

What's my plan?

You can add a personalized signature to your outgoing email messages in Sell. This allows you to have full control over your signature's look and feel by adding, for example, tag lines, images, links, social media icons, and formatting the text. There are two methods to customizing your signature, (depending on how fancy you want it to be).

This article covers the following topics:

• Customizing your email signature (simple)
• Customizing your email signature (HTML)

Related articles:

• Integrating email with Zendesk Sell

Customizing your email signature (simple)

Select a simple signature if you want a straightforward signature that you can still customize. Choosing a simple signature means that you can add simple text and links. However, you cannot have a two-column layout or images wrapped by text for example.

To customize your email message for a simple signature

1. On the Sell sidebar, click Settings (), then click Communication Channels > Email.
2. On the Signature tab, click Simple signature.
3. In the Email Signature field, enter your signature.
   Use the format toolbar to format text, create a bulleted list, insert images, and add hyperlinks.

   Note: If you want to insert an image into your signature, you must provide the URL of the image on the website where your image is hosted. For example: You can go to the website where your company logo is hosted, right-click on the logo image, then select Copy Image Address or you can copy the logo image link from the Integrations >Calendars > Calendar Accounts page, (described below).

   

4. Click Save.

To copy the logo image link from the Calendar Accounts page

1. On the Sell sidebar, click Settings (), then click Integrations > Calendars .
2. On the Calendar Accounts page, you can copy the image link from your invitation email logo by right-clicking the image.

   

3. Return to the email signature page by going to Communication Channels>Email>Connection.
4. Click the Image icon in the format toolbar and paste the image URL into the link prompt, then click Insert.

Customizing your email signature (HTML)

If you want to customize your signature so it's a fancy signature, with all the bells and whistles, then select HTML.

To customize your email message for a HTML signature

1. On the Sell sidebar, click Settings (), then click Communication Channels>Email>Connection.
2. On the Signature tab, click HTML.
3. In the Email Signature field, paste in the HTML for your signature.
   You can paste in your own code or use a HTML signature generator and paste in their code.

   Note: To avoid pasting HTML with incorrect formatting, use Command+Shift+V when pasting code directly into the HTML input field.

   A preview of your signature is displayed in the panel on the right.

   

You can always go back to a simple signature, but in doing so you will delete your HTML signature.

To switch back to a simple signature, (and delete your HTML signature)

1. On the Sell sidebar, click Settings (), then click Communication Channels > Email.
2. On the Signature tab, click Simple signature.
3. In the Switch to simple signature dialog, you will receive a notification that your current HTML signature will be deleted in the process.
4. Click Switch signature.