Explore recipe: Using renamed and ordered sets to change displayed values

Return to top


  • Rick Marx

    Hey Rob Stack

    Thanks a lot for the article, I used the Ordered Set on a report on Full Resolution Times but created some custom brackets before.

    I might be doing something wrong though, the report works with the new brackets, when I create the new Order Set and select the old report I also get the correct brackets which I can then re-arrange:

    However, when I then replace the column attribute with the new Ordered version, I receive the following error:

    Edit: For some reason trying this the day after, it suddenly worked.
    We have been experiencing these kind of things a lot with the beta dashboard, where things aren't working in the moment, but then suddenly do at a later time.
    Is this a known issue currently when working with the beta dashboard?

  • D.Fitz

    We're facing the same issue. Ordered Sets are returning blank for some reason. 

  • Elaine
    Zendesk Customer Care
    Hello David,
    If you're experiencing difficulties, I recommend trying a couple of troubleshooting steps. First, consider clearing your browser's cache and cookies. If that doesn't resolve the issue, attempting to access the service using a different browser might do the trick. If the problem persists, don't hesitate to reach out to us through our messaging widget, and we'll be happy to investigate further. Wishing you a fantastic day!

Please sign in to leave a comment.

Powered by Zendesk