The process described in this article are relevant to customers using Zendesk Chat Phase 4. To determine which version you’re on, see Determining your Zendesk Chat account version.
Link your Zendesk Chat account with Zendesk Support to manage chats and tickets from one place. You must be an administrator or the account owner to complete these steps.
To set up Zendesk Support in Chat
- Open your Chat dashboard at subdomain.zendesk.com/chat.
- At the top of the page, click the Zendesk Product Tray icon (
) . - Agree to the Terms of Use and Privacy Policy, and click Try Support for Free.
- Follow the onboarding instructions to complete the installation.