Question
I want a signature for each language supported by my team. Can I have multiple agent signatures?
Answer
The agent signature populates through the placeholder {{agent.signature}}. Currently, this placeholder doesn't support any variants natively. As a workaround use the following options:
- Create personal macros for each signature to then apply the macro to tickets
- Use third-party extensions on your browser, such as Text Blaze
- Use a third-party app from our Marketplace such as the Zignatures app
- Add additional signature information to each brand together with the agent signature placeholder to have a branded signature
- Use liquid markup in your triggers
For more information, see the article: Adding an agent signature to ticket email notifications.