Creating agents and departments in Chat

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  • Alexandra Fieber-Mitra

    I have Professional level but I am not seeing the Department option under settings. Am I missing something? or are Departments not available at Professional level? If so, please clarify on the documentation.

  • Joe Keville

    Hi, I have set up a new Department (Group) but when I want to include it under department selections on the front end of the website, it is not displaying ?



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