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Using the Conversations API keys



Edited Jun 21, 2024


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3 comments

Hi Gary,

You wrote:

  1. In Admin Center, click  Apps and integrations in the sidebar, then select APIs > Conversations API.

However, I do not see "Conversations API" under APIs (only "Zendesk API").

How can I create an API key for Conversations?

 

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Christine

Zendesk Engineering

Hi Samuel,

Conversations API is available if you have a Sunshine Conversations account. If you don't have a Sunshine Conversations account yet or need assistance to connect it to your Zendesk Suite account please contact your sales representative for further assistance. You can also talk to our Sales team here.

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We are having a tough time integrating Sunshine Conversation. No help page of Sunshine/Smooch works. I am so confused and no idea where to go?

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